Change projects can fail to deliver intended benefits when leaders give inadequate attention to the emotional transition of the people involved. Change and transition differ. Change is external and transition involves internal emotional responses. A focus on supporting individual transition is a critical job for leaders in any organisational change.

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Running in parallel to the change project implementation phases, this programme helps leaders to understand where people are in the journey of transition and gives leaders the conversational tools, skills and confidence to support and engage people to adapt.