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John Heywood CV

ohn has more than twenty years experience working mainly in Information Systems and Technology as developer, analyst, technical consultant and project and programme manager. This experience has been attained in public service broadcasting, commercial and charity sectors, local government, and mining. For the past two years he has worked as a consultant specialising in project management, action learning, coaching and mentoring and facilitation. His practical experience is supported by formal qualifications and sound theoretical knowledge.

RELEVANT EXPERIENCE

Project, Programme and Portfolio Management with MedAS, the BBC, Cancer Research UK and Working Time Solutions. Design and delivery of a tailored project management methodology for Cancer Research UK. 

Design and delivery of project management seminars for Cancer Research UK, Working Time Solutions and the Wood Group. Facilitation of cross-functional project teams within the BBC, MeDAS and Cancer Research UK. Project planning a directorate-wide leadership development programme with Cancer Research UK.

Six years Action Learning set facilitation experience. ILM accredited Action Learning set facilitator. Organisation and facilitation of a development forum for experienced Action Learning facilitators. Training and coaching action learning facilitators. Practical experience as a set member of two sets, one an internal senior management set and the second a peer consultancy set. Executive committee member of the International Foundation for Action Learning. Action Learning facilitation experience includes: Cancer Research UK (Departmental Heads, senior and middle managers on internal personal development programmes), the London Housing Foundation (IT Heads), DEFRA (RPA), Ernst and Young, Foreign and Commonwealth Office, third sector directors’ set.

Ten years experience as a group facilitator, working at senior and middle management levels on projects, relationships, strategic planning, business continuity and change. Business continuity planning with the London Housing Foundation. Disaster Recovery facilitation with the BBC and ICL Fujitsu.

Facilitation of external suppliers and internal clients at Cancer Research UK. Design and delivery of team facilitation with Cancer Research UK. Project team facilitation with the BBC, EDS, Coopers and Lybrand. Project team facilitation with Cancer Research UK. Project Management facilitation and coaching with Working Time Solutions. Group facilitation for experienced Action Learning facilitators. Facilitated Leadership Programmes for the Foreign and Commonwealth Office.

Five years coaching and mentoring experience supported by the CIPD Advanced Certificate in Coaching and Mentoring (accredited by Oxford Brookes University). Individual coach-mentoring with Cancer Research UK, the Youth Sport Trust, MasterCard, University of London and the Treasury, as well as private clients in the United States and Canada. Volunteer mentor with the New Leaders UK programme and with the charity Timebank. Member of the European Mentoring and Coaching Council and a member of a long-standing peer coaching and supervision group.

EMPLOYMENT RECORD

2005 – Present  JPHeywood, Independent Consultant

  • Developmental coaching and mentoring using a challenging and carefully structured approach aimed at improving self-awareness, effectiveness, performance, motivation, productivity and fulfilment
  • Action learning facilitation for cross-functional, cross-sector managers
  • Facilitation of management teams working on projects, relationships, strategic planning, business continuity and change
  • Consultancy in programme and project management

2000 – 2005 Head IS Projects, Cancer Research UK                                                           

  • Managed a portfolio of projects through the full project life cycle from requirements analysis to implementation and closure
  • Provided internal Project Management consultancy
  • Designed and implemented new Project Management methodology and planning techniques
  • Budget and resource management
  • Built and led a team of experienced, professional project managers
  • Coached internal IS staff to increased performance and recognition
  • Mentored graduate trainees and facilitated Action Learning sets for CPD programmes
  • Planned and facilitated process redesign and risk analyses
  • Facilitated relationships with internal and external stakeholders     

1997 – 2000 Project Manager, Media Accounting Services

  • Lead and managed all support, development and project management activities of BBC artists’ contracts and payments functions outsourced to MedAS
  • Centralised resource planning and management
  • Facilitated business, IT, and service provider discussions at all levels and ensured joint objectives
  • Facilitated co-operation across organisational, cultural and functional divides as part of working groups including BBC, EDS, and PwC staff
  • Led 4 teams of developers and systems and business analysts (approximately 20 technical staff)
  • Delivered application developments for BBC business critical systems
  • Managed and led millennium compliance programs for 6 systems (up to 1400 code items) over 1 year including unit, system, user, integration and full off-site testing programmes
  • Reported directly to BBC Project Board

1987 – 1997  Project Manager, BBC Television                          

  • Provided technical consultancy and project management services
  • Directly responsible for annual budget of £1 million
  • Directly responsible for a system paying out £350 million pa in artists’ payments
  • Delivered major technical system changes
  • Managed team of 8 -16 staff depending on development demand
  • Coached teams and technical successors
  • Negotiated, managed and tested business continuity between the BBC and third party suppliers
  • Facilitated and co-ordinated cross-functional BBC teams
  • Initiated discussions on equal opportunities policies prompting changes to established procedures
  • Led team through major change (outsourcing)

EDUCATION AND RELEVANT QUALIFICATIONS

  • B.Sc (Hons) Marine Biology and Zoology (University of Wales)
  • M.Sc (Commendation) Marine Environmental Science (Heriot-Watt University)
  • Facilitation Techniques (2001)
  • Action Learning Facilitation (2004)
  • CIPD Advanced Certificate in Coaching and Mentoring (2006)
  • FIRO-B licensed practitioner (2007)
  • Taylor Clarke Facilitation skills course (2009)
  • ILM accredited Action Learning Facilitator (2009)

 Programme and Project management

  • PRINCE (1995)
  • MS Project (1996)
  • Project Management techniques (1996)
  • EDS Advanced Project Management (1998, and as facilitator in 1999)
  • OGC Managing Successful Programmes (2002)
  • PRINCE2 Practitioner (2006)

Awards        

  • BBC Customer Champion 1994 (Customer service award presented by internal clients)
  • Alexander Onassis Bursary 1996 (BBC World Service award)

Membership of professional bodies

  • Member EMCC (European Mentoring and Coaching Council)
  • Member APM (Association for Project Management)
  • ALF (Action Learning Facilitators) organiser and facilitator
  • IFAL Executive Committee
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