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Anne M Houston CV

Working for over 25 years at a senior level in the public sector, academia and in local regeneration, Anne brings a wealth of experience, knowledge and understanding of how the effective development of people underpins highly effective, productive and professional organisations.

Anne is a highly experienced consultant whose communication skills and facilitative style invigorates and energises clients from many different sectors. Anne uses self reflection and increased self awareness as a key to facilitating change in individual behaviour.  

Her clients tend to be organisations that make a real difference to people’s lives - whether in the provision of effective services in local government or as a local organisation or business at the heart of a community. 

Anne is passionate about using a people centred approach to development.   This approach has been bolstered by further training over the last ten years in coaching, Myers Briggs Type Indicator and Neuro Linguistic Programming.    She has significant experience of leadership training, coaching and personal development particularly within the public and third sectors.  Anne recently qualified as a social auditor with the Social Audit Network and is awaiting executive coaching accreditation by the Association for Coaching and Development.

Anne is also the secretariat for the Cross Party Group in the Scottish Parliament on Industrial Communities and is a member of the Scottish Government Centre for Regeneration Learning Network and the UK Association for Coaching and Development. 

RELEVANT EXPERIENCE

Principal Consultant - Taylor Clarke Partnership Ltd, August 2007- present

Design and delivery of bespoke leadership development programmes for Glasgow East Regeneration Agency and Glasgow South West Regeneration Agencies.  This involved over 40 managers during a the period June 2008 - June 2010.  In both cases Anne was initially commissioned to undertake a piece of research with senior managers to identify current barriers and limiting beliefs which were preventing effective leadership.  The leadership Programmes were then customised to address specific,  identified issues.

In Glasgow East Regeneration Agency, Anne’s intervention also involved support to develop a constructive internal customer survey and the facilitation of follow up focus groups and subsequent report.  In addition, Anne redesigned the Performance Appraisal system for the organisation and provided training in Performance Management tools and techniques for over 40 managers within the organisation.  Anne is also providing ongoing Executive coaching within the organisation. 

Anne has also provided facilitated Strategy Planning sessions for the Corporate Management Team in Glasgow City Council, specifically following the production of findings from a large scale internal staff survey in which a number of specific issues for action were identified.  Anne (with another Taylor Clarke colleague)  also provided follow up leadership training for both the Corporate Management Team and Corporate Management Group.  This included the provision of MBTI and 360 degree feedback in addition to a customised leadership development programme.

Following the arrival of a new Chief Executive at the Wise Group, a large social enterprise based in Glasgow, Anne was initially invited to facilitate a number of sessions with the Senior Management team which would revisit and redefine the organisational mission and values.  Following this intervention, Anne was invited to deliver a two day residential programme for senior managers on managing change within a growing organisation. 

Anne is much in demand for the facilitation of Strategy Planning events and previous clients include Glasgow City Marketing Bureau, Glasgow City Council (Development and Regeneration Services), The Wise Group, East Dunbartonshire Development Company, YMCA, Glasgow Community Planning Partnership (ACG), University of Glasgow (Nursing and Healthcare School) and Glasgow Homelessness Partnership.

Anne has also worked with the Board of Directors of a number of organisations, many of them looking for a facilitated intervention on the principles of effective governance. As self assessment is now becoming a key aspect of Board effectiveness, most often the intervention is precipitated by research with current Board members to identify their own perceptions of the effectiveness of the Board and any perceived skills and competency areas that require to be addressed. Main areas of intervention include; support for self assessment, building governance capacity, dedicated Board away days and strategy workshops.  Previous clients include Glasgow Housing Association, YMCA, Scottish Social Enterprise Coalition and East Dunbartonshire Development Company. 

Anne has worked closely with an organisation based in Edinburgh which develops digital medical imaging equipment Toshiba Medical Visualisation Systems.  The company were initially born out of an Edinburgh University R and D spin off company.  The company experienced early success and was the subject of two take overs in the space of three years.  Initially commissioned to develop a bespoke Leadership Development Programme with the Executive Team who had significant technical expertise but limited management experience.  Following this intervention, Taylor Clarke were invited to provide a ‘Management Essentials’ programme for all middle managers in the organisation.  Anne also provided Executive Coaching for one member of the Executive Team.

Anne has been delivering one to one coaching since 2003 and,  in addition to a large number of private clients, executive coaching clients include Toshiba Medical Visualisation Systems, RBS, Call Centre Association, Glasgow South West and Glasgow East Regeneration Agency, Strathclyde European Partnership Ltd and East Dumbartonshire Development Company.

Employment Record

August 2007 - Present   Senior Associate Consultant, Taylor Clarke Partnership

June1998 – June 2007 Chief Executive (Previously Assistant Chief Executive 1998-2006) Strathclyde European Partnership Ltd

Anne worked within the management team of SEP Ltd which administered the distribution of 300m structural funds for the Western Scotland Objective 2 Programme and worked with over 200 partners to support Economic and Social Regeneration in the region.

This involved close collaboration with the Scottish Government . In the latter stages of her time at SEP Ltd Anne was Principal architect and promoter of “Project Bridge”, a large-scale strategic change project designed to secure greater focus for staff across the organisation and which led to major improvements in service delivery.

June 1996-98  Head of School – Glasgow College of Nautical Studies (GCNS)

Developed a new range of curriculum activities in leadership, coaching, communication, media and drama. In 2008, Anne joined the Board of Managers of GCNS and was closely involved in negotiations to progress the recently approved merger into the new City of Glasgow

1991-1996 Principal Officer – Home School Employment Partnership (HSEP)

Anne established and led the HSEP project in one of four ‘New Life for Urban Scotland’ communities in which was a highly innovative project at the time. 

1990 - 1991 Lecturer – University of Strathclyde

Anne successfully completed the development of three new training modules in guidance, principles and practice of education and research and evaluation

1987-1990 Strathclyde Regional Council Senior Community Education Worker

1981-1987  Strathclyde Regional Council Community Education Worker

EDUCATION

BA Community Education, University of Strathclyde, 1978 – 81

M Phil (Educational Studies), University of Glasgow 1991-92

OTHER PROFESSIONAL TRAINING

  • Diploma in Life Coaching - Coaching Academy 2002-2003
  • Accreditation with Association for Coaching and Development (pending)
  • Qualified EFQM assessor, Quality Scotland 2006
  • Qualified MBTI facilitator, Oxford Psychologists Press 2006
  • NLP Business Practitioner, Enhance Training 2007
  • Qualified Social Auditor, Social Audit Network 2010
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