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Heriot-Watt University

Heriot-Watt University

We worked with Heriot Watt University with our Leadership Development Programme.



Client’s need

Heriot-Watt University (HWU) is a leading institution in science, technology and business and is Scotland’s most international university with a vision to become a World-leading university producing the next generation of global leaders in business and technology.

HWU initiated a tendering process for a leadership development programme to support leaders in delivering change, focusing on performance improvement, executing the strategy to deliver the vision, and also to build capacity and capability in the HWU leadership group. The Taylor Clarke Partnership’s ‘Personal Impact for Leaders’ programme proposal was chosen as the winning bid in front of unsuccessful proposals from 47 other consultancies.

How we helped

Building on the initial proposal, Taylor Clarke and HWU co-designed a two-day workshop followed by one-to-one coaching and Action Learning Sets. The programme was piloted by the HWU executive team and all subsequent cohorts (comprising participants from the next tier of academic and professional service leaders) were opened by the Principal (Pro-Vice Chancellor). Ten cohorts have undertaken this programme to date (September 2011).

The broad learning themes of the two-day workshop include leadership (what it is, experiences, mental models, leadership in Higher Education), understanding ourselves as leaders (MBTI, 360 degree feedback), leadership and emotional intelligence, situational leadership, leadership and values, managing performance, communication (Transactional Analysis), delivering messages assertively, delivering difficult messages, handling difficult situations, leading change and transition and an introduction to coaching.

The impact

Impact analysis (Success Case Method) has shown that 77% of participants had used skills /concepts to improve the way they manage /lead which contributed to outcomes such as increased empowerment and motivation, goodwill and reduced conflict, harmony and valuing others. Examples of the skills /concepts used included having difficult conversations, listening more, being more inclusive of team, seeing from other people’s perspectives, improved communication and understanding of others.

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