Building change capacity and capability.
First Engineering, part of the Babcock Engineering Group, provides a complete range of rail infrastructure services and is one of the largest firms in the UK operating in its market sector.
They are committed to providing customers with a high quality integrated infrastructure design, renewal and maintenance service at the most cost-effective price – with safety as the paramount objective – and their ability to integrate the full range of diverse disciplines and services involved enables them to deliver a consistently high level of performance.
Following the appointment of a new CEO in 2003, there has been a significant restructuring of the senior management team to re-energise and re-direct the company to help realise the potential synergies available as part of the Babcock Group in a dynamic market.
First Engineering have partnered with Taylor Clarke to prepare senior and middle managers for the significant challenges ahead in the context of their Vision to double their turnover within 3 years, through a developing series of integrated interventions linked to performance improvement, building change capacity and cultural change including:-
Phase 1 of the ERP system has been successfully implemented on time and within budget with real tangible benefits impacting key result areas. Our contribution to helping people manage their transition and embrace the opportunities in change has been widely recognised across the business.
The immediate impact of employing this change framework has led to our approach being considered by both Babcock and the Software Supplier as the basis of a common approach for other similar system implementation projects and clients.